April 08, 2020
How long have you worked at Silvermaple? 14 years
What's a typical day like? First & foremost - customer service - but recently I've taken on an admin role which I was hesitant about at first but has proven to be my thing! I'm a little pedantic which suits the role and helps me put out the odd admin spot fire!
What’s your favourite memory at Silvermaple? I have so many but a recent standout was diplomatically coaxing an elderly customer back into the change room after she proudly paraded around in her TENA underwear. Just goes to show how comfortable our customers are with us and in our retail space.
What’s a common question you get asked by customers? Are you still here?
What do you like most about your job? I am so fortunate to live and work near Silvermaple Ashburton and it makes me feel part of a very special community. After 14 years, I've built some wonderful relationships with customers & colleagues and have shared so many of their life experiences (clothing purchases can be for so many reasons - weddings, funerals, parties). My number one rule is what happens in Silvermaple stays in Silvermaple!
Describe your workwear style? I'm quite a classic dresser but always try to incorporate a new arrival from Silvermaple and being a bit of a cold bod, I do a lot of layering. I love botanical & floral highlight pieces and have a huge weakness for Green.
Describe your off-duty style? Classic Casual. I love our Elm pieces - they're casual, effortless and are perfect for walking and stylish enough for coffee with a girlfriend.
What are your favourite pieces from Silvermaple? I love a beautiful collared shirt and have a collection of Mela Purdie Soft Shirts.
What’s your best packing tip? Don’t pack 23 kilograms for a European trip involving lots of train travel & stairs like I did last year! I previously worked in travel and have spent so many years building travel wardrobes for customers, but when it came to packing my own suitcase, I was hopeless! My favourite summer holiday item is a OneSeason dress - it's incredibly versatile, fashionable and easy care.
What do you love to do when you aren’t working? Spending time with my family & friends ... and walking my rescue dog Coby. It’s time like this that you appreciate how important they are to you.
What’s a fun fact about you many people may not know? I used to own a motorbike.
What are you doing today? Decluttering all the clothes I have accumulated from Silvermaple so I can make room for the new winter collection.
If you could be in lockdown with anyone in the world, who would it be? My husband and children of course.